FAQ

FAQs

SHIPPING

Most orders ship within 2-3 business days. After your order ships, you can expect delivery usually within 2-5 business days, but it is dependent on shipping method selected at checkout.

You will receive an email after your order is placed and once its shipped with tracking information (via UPS) our shipping service. You will always be kept up to date of your order status

RETURNS & DAMAGES

Returns on unopened product will be accepted up to 30 days from the date of delivery. Follow the instructions here and we will take care of you.

Please send an email to musclebeachsupplements@gmail.com with your name, order number, and a listing of product(s) that were damaged, and we will get the claims process started.

ORDERING & PAYMENT

No, you can simply checkout as a guest without making an account.  However, creating an account speeds up the checkout process by saving your name and address information for future purchases.

We accept Visa, Mastercard, Discover and American Express.

Not only is our checkout process secure, but every page on our website uses SSL encryption technology. You can verify by looking at the URL field in your browser. You will see a padlock and “https”, which means all your personal and sensitive information is completely secure.

In order to remain PCI compliant, we cannot store credit card numbers.  We understand this is a minor inconvenience to our customers, but we think it is a small price to pay for added security.

OTHER

If you aren’t getting any promotional emails that you subscribed to or order confirmation emails, it’s possible your email provider is blocking them or filtering them into your spam/junk folder.
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